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Velocity NY 2013: Richard Cook, "Resilience In Complex Adaptive Systems"
O'Reilly

Richard Cook's short Velocity 2013 talk on resilience in complex adaptive systems, arguing systems operate near the edge of failure and that the surprise is how rarely they fail. He presents a model of how pressures push systems toward failure boundaries.
HN people cite it constantly as the clearest explanation of normalization of deviance and how complex systems drift toward failure.
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