HackerTube / Video
Genius Bar caught ripping customer off ON CAMERA by CBC News
Louis Rossmann
Louis Rossmann reacts to a CBC News segment in which an Apple Genius Bar quoted a costly logic board and display replacement for a MacBook that had only a bent pin. He explains why the repair is simple and what the case shows about Apple's repair practices.
Used repeatedly in right-to-repair threads as a concrete example of Apple overcharging for repairs that independent shops fix cheaply.
16 Hacker News mentions · 2018–2023