HackerTube / Video
Steve Jobs Insult Response - Highest Quality
Jonathan Field
A clean-audio clip from Apple's 1997 WWDC where Steve Jobs answers a hostile question from a developer about OpenDoc. He argues you must start with the customer experience and work backwards to the technology.
Quoted constantly as the canonical statement of product-first thinking over technology-first thinking, and as a model of handling a heckler.
20 Hacker News mentions · 2020–2026