HackerTube / Video
What does authorized repair do? Let's find out!
Louis Rossmann
Louis Rossmann visits Apple Authorized Service Providers to see what repairs they can actually do. He finds, for example, that an iPhone 6 headphone jack is not repairable and requires an expensive board replacement.
Cited in right-to-repair discussions to show that authorized repair centers mostly swap units rather than repair them.
3 Hacker News mentions · 2018–2021